Frequently Asked Questions

 

About Gamorah:

What sets a Gamorah projector apart from typical projectors?

GAmorah projectors combine cutting-edge technology with portability and user-friendly design. Our models are lightweight, some with built-in batteries, and offer 180-degree rotation for flexible viewing. You’ll enjoy stunning visuals, exceptional customer support, and the peace of mind that comes with our 30-day risk-free trial—guaranteeing a premium, authentic product that truly sets itself apart.

What payment options are available?

You can choose from several payment options, including:
American Express, PayPal, Visa, and MasterCard, providing you with flexibility and security during checkout.

Shipping and Refunds:

How do I track my delivery?

Go to the "My Orders" page and click "View Details" for the specific order. The "Check Shipment" option will be available on the right side. Once your order has been shipped, you will receive a notification email.

What could I do if my order arrived damaged?

Contact our customer support team at info@gamorah.com.

How soon can I expect my order to arrive?

Due to high demand, orders may take between 4-8 days to arrive.

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons

How long will it take to receive my order?

Due to high demand, orders may take between 4-8 days to arrive.

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons

What is included in the '30-Day Money-Back Guarantee for Any Reason'?

Deliverd damaged products may be returned for a full refund for any reason within 30 days of the date of purchase.

For non-quality related Refund requests, Gamorah refunds 75% of the product cost Returns may be rejected if product does not meet the above requirements

When can I expect to get my refund?

Once your request reaches us, we will process your refund as quickly as possible. If you have any questions or need additional support with your refund, please contact info@gamorah.com.

Technical Questions:

How to link an external speaker to Gamorahs' projector?

1. Click the Bluetooth icon and enable Bluetooth.
2. Ensure your speaker is in pairing mode.
3. Select your speaker from the list of available devices.
4. Connect it to your projector.

Can it be used as a portable bluetooth speaker?

1. Go to the Apps tab and open the Bluetooth Speaker app.
2. Enable Bluetooth on your phone and connect it to the K2 via Bluetooth.
3. Click "OK" to turn off the projector screen.
4. Play music on your phone and enjoy it through the projector.
5. To exit speaker mode, press the Back or Home button on your remote control.

How do I use screen mirroring?

For Android devices:
1. Connect both your projector and mobile device to the same Wi-Fi network.
2. Go to the Apps tab and open the Miracast Receiver app.
3. On your Android phone, open the screen mirroring settings.
4. Select "K2" from the available devices.
5. Enjoy your mirrored screen.

For iPhone/iPad:
1. Connect both your projector and mobile device to the same Wi-Fi network.
2. Navigate to the Apps tab and open the AirPin Pro app (keep it open).
3. On your iPhone/iPad, open the screen mirroring settings.
4. Select "ATV_70" from the available devices.
5. Enjoy your mirrored screen.

How much time is needed to completely charge my projector?

Around 1.5 hours in standby mode(close lens) or shutdown mode for fully charging. And around 4-hour charging under projection mode. PS: It varies from different using environments: external environments, or using habits, so this would be the possible data.

Can I use the LED lighting in the Skyout+ as ambient lighting?

Yes, Use the three buttons on the left side of the projector:
Top button: Change the LED style.
Middle button: Turn the LED light on or off.
Bottom button: Adjust the color.